gaaaaaaaaaaagh!

Long time no speak!

One reason why is the fact that when I resigned from Dell (I’m on gardening leave at the moment) to go to NetApp I needed to cancel my home office line and transfer my ADSL connection to our home line.  I gave Telecom two weeks notice and after the connection didn’t come up at the time given I entered into a round of trouble shooting.  Only at this stage was I told there was an issue with the number of connections and/or equipment at the exchange and that they had given the ports originally allocated to me away and that I might have to wait until the end of June before I could be reconnected.

I have spoken to 8 different people at Telecom so far and am waiting on a phone call from a member of the broadband management team.  As my new role will be mostly based from home (as was the Dell one) I absolutely cannot wait 6 months for broadband.

The next stage is to contact my lawyer and see a) why Telecom didn’t tell me there may be an issue prior to disconnecting my old line when I had explained the situation to them and b) why, when my area works to a 5-10 year development plan, is the primary telecommunications provider so far behind in the provisioning of exchanges/lines.

Until then it’s all dial up baby………….